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       Return policy

All Merchandise sold by Services unlimited, Inc. is carefully selected to be the best in each category. When there is need for return of merchandise, we apply the following process to be followed:

1- Merchandise ordered on the shopping cart

  • Information made available on each item sold on the shopping cart must be reviewed carefully for its size, color, voltage and price as stated for each item. It is buyer's responsibility to know the Brand and model of the dispenser for which purchase is being made.
  • Upon receiving the merchandise, all items must be checked for damage, shortages or errors and must be notified within a week.
  • Merchandise shipped in error will be replaced without additional shipping charge. We will pay return shipping cost only if shipment of wrong item was our mistake. 
  • Claims for damage in shipping will be according to regulations as laid down by the Carrier. We use UPS, TNT and US Postal Services. Claims for damage must be notified to the Carrier and a Claim number obtained for all future follow up and correspondence. Visible damage to package must be noted on the delivery receipt before the driver leaves. Services Unlimited, Inc. will not process or follow up any claims.

2- Merchandise ordered over the phone:

Orders are processed based on the information given over the phone. Part numbers, model, Voltage and color information  must be accurate. Replacement will be subject to availability. Shipping charges will not be refunded if replacement item is not available.

Items will be back ordered if not in stock.

3-  A Return Merchandise Authorization will be issued for return of new machines. New machines must be packaged using original packing materials and all accessories and User's manual must be returned with the machine. 

4- Special order items require 50% advance deposit. Sale of special order merchandise is final. No refund of the deposited amount will be made.  

5- We make every effort to conduct fair business and we do everything to satisfy customers. Returns due to change of mind or due to price shopping is subject to 25% re-stocking fee. Credit card charge backs for refunds is not acceptable.

6- Return of merchandise with manufacturing defect will be referred to the manufacturer for replacement or refunds. We will extend every assistance to help our customers to resolve the matter.

We avoid legal process for resolving disagreements. Our on call Attorneys have not received any call for many years. We appreciate our customers for their patronage and cooperation.

Offices of Services Unlimited, Inc. are located in Pennsylvania. All legal proceedings will be subject to Pennsylvania laws.

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